Privacy Policy

We at Nuvollo understand your need to protect personal information. We will inform you how your personal information will be gathered, tracked, or used, and give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.

We request personal information when you place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. For example:
If you submit an order online with us, we will ask you for the information necessary to complete the transaction – such as your name, address, and credit card number.

If you request technical support online, we will ask you for information necessary to complete the transaction — such as your name address, and information about your computer hardware, software, and the nature of the problem you are experiencing.

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

We use personally identifiable information in the following ways:
To provide you with information about virus alerts, product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;

To assist us in creating content that is relevant to you;
To provide you with special offers that may be of interest to you;
To assist us in creating better products and services to meet your needs;
To allow you to purchase and download products, obtain access to services, or otherwise engage in activities you select;
To help you quickly find software, services, or product information important to you.

From time to time, we may provide your information to selected business partners to communicate to you information about products or services that they believe are important to you or your business. If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described in this policy. In addition, Nuvollo retains the services of outside contractors. They may be used to ship products, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Nuvollo.

Please be advised that in certain instances, it may be necessary for Nuvollo to disclose your personal information to government officials or otherwise as required by our legal obligations.

If you do not wish to continue receiving our e-mail newsletters or bulletins you can opt-out by replying to the message with “unsubscribe” in the subject line of the email.

We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.

Nuvollo may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. Nuvollo may use cookies to personalize your pages on our Client Services Web site or to remember you when you register for products or services. If you do not want Nuvollo to deploy cookies in your browser, you can set your browser to reject cookies or notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use some of the products and/or services on our website.

Nuvollo may also use cookies to track your visit to our Web site. While our Web servers may automatically log your IP address, this information does not identify you and you remain anonymous.

We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout Nuvollo’s Web site. Such information is not correlated with any personal information.

On the Nuvollo Web site, there are a number of links to companies with whom we have a relationship. Nuvollo is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.

We may also link to co-branded websites that are maintained by Nuvollo and one or more of our business partners. An example of a co-branded site is NuvolloTRAC. When you submit information to one of our co-branded sites you may be submitting it to both Nuvollo and our business partners and the privacy policies of these co-branded sites may differ from this privacy policy. We encourage you to read the privacy policies on any cobranded site to which you link for information on the privacy practices of that site.

In the event there is a major change to Nuvollo’s privacy practices, a prominent notice will be posted on our website. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use.

If you have any questions, or comments, or would like to change your communication preferences, please contact us using one of the options below:

Nuvollo Corp.

Address: 16 Four Seasons Place Unit 100
Toronto, ON M9B 6E5
Phone: 416.365.6588

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