Nuvollo

Services

Our service offerings – spanning Cloud ERP, Security, Managed IT, Consulting and more – drive new business outcomes.

Private Cloud SAP B1
MS Dynamics
ERP Hosting
Public Cloud SAP B1

VA / PT
Social Engineering
Infrastructure Security
Domain/Web Security

Outsourced IT Services
Microsoft 365
Assessments
Cloudification

Audits
365 Migrations
Infrastructure Design
vCIO

What we do

Making a Lasting Positive Impact

At Nuvollo, our passionate team combines shared values and the drive for innovation to achieve remarkable results on a daily basis. With a robust ecosystem of expertise, people, processes, and services, we deliver lasting solutions that enable organizations to drive real growth and success.

Nuvollo’s approach is always to follow industry best practices and deploy the right expert resource(s) as needed, so as to provide an exceptional client experience by owning the issues end to end as they arise for providing a timely resolution.

With this end-user focused approach, overtime Nuvollo has become a trusted resource for small and medium sized businesses (up to 2000 employees) as their complete IT support services partner, whether its Hosted AaaS (SAP, ProLaw, Business Central, NAV, GP, etc.) and infrastructure, Disaster Recovery, Security, Networking, Helpdesk, Virtualization, On-site Support and Application Expertise (SQL, HANA, Access, DB, etc.). 

Nuvollo realizes that all businesses are stretched, with both time and resources, and are often better served by focusing their resources and talent on managing the company’s core business and not spend time on functions which others can do faster, cheaper and frankly better.

Secure and Comprehensive IT Services are  Nuvollo’s core business.  We offer flexible and affordable IT solutions to fit your company’s specific needs and offer you “peace of mind”, letting you focus on your core business.

Nuvollo Secure Cloud: Business Anywhere, Anytime

Our managed Secure Business Critical Cloud offers fully dedicated resources to the individual

client to provide additional security and flexibility.  Resources are not shared as in many other “multi-tenant” environments to allow each client the ability to keep the environment best suited for their needs, such as different versions and add-ons. 

Nuvollo has developed Performance based cloud/hosted solutions with the “RIGHT” end-user experience, leveraging unique understanding of the networks, IT infrastructure and your Business Critical Applications.

  • Predictable performance, optimization and smart monitoring
  • Application-level expertise, dependable support, 24×7 helpdesk
  • Security by Design Infrastructure, S6 – six levels of security
  • Low Risk with SSAE16 datacenters, fully redundant facilities
  • Seasoned business and technical team

Rather than buying client access licenses and servers, clients pay a subscription fee for the complete ERP hosting service. The Nuvollo Smart Cloud is perfectly suitable for all Business Critical Applications including Microsoft, SAP, PROLAW and other proprietary business critical application solutions provide the flexibility and collaboration capabilities generally lacking in an on-prem environment, without the large capital expense required up front. 

Furthermore, Nuvollo has perfected a model so that your monthly costs are less than the cost of the perpetual license and takes all of your management headaches away while ensuring you are at the rev level you want and need. 

SAP

SAP is a business leader offering ERP Solutions for all types of businesses.  Nuvollo is a leader in offering secure hosting of SAP in our private cloud or a host of public clouds as needed.

  • SAP B1
    • Secure hosting with predictable performance of SAP B1
    • Disaster Recovery. Tested regularly, RPO/RTO as per client requirements
    • Integration of addons in the same environment
    • We take care of everything (SQL, Infra, Security, Updates/Patches, Licensing(Infra))
    • 24×7 Helpdesk and NOC
  • Hana
    • Architecture, integration, maintenance and operations
    • Secure hosting of HANA
  • SAP Functional Support
    • Development and customization
    • Crystal Reports, Kliqview customization

Microsoft GP, NAV and Business Central

Microsoft offers a variety of different ERP options to perfectly meet your company’s objectives to effectively and efficiently manage the business.  Nuvollo has partnered with Microsoft to provide hosted best-in-breed ERP applications such as GP, NAV & Business Central. 

  • Hosted Business Central
    • Secure hosting with predictable performance
    • Disaster Recovery. Tested regularly, RPO/RTO as per client requirements
    • Integration services
    • Architecture, integration, maintenance and operations
  • Dynamics GP
    • Secure hosting with predictable performance
    • Disaster Recovery. Tested regularly, RPO/RTO as per client requirements
    • Integration services
    • Architecture, integration, maintenance and operations
  • Dynamics NAV
    • Secure hosting with predictable performance
    • Disaster Recovery. Tested regularly, RPO/RTO as per client requirements
    • Integration services
    • Architecture, integration, maintenance and operations
  • Microsoft Functional Support
    • Development and customization
    • ClickDimensions, Dynamics CRM
    • Windows, SQL, Exchange

Microsoft 365

Email has been a mission critical application for years, and O365 delivers email with best practices, across multiple database groups, and we can select datacentres in Canada, the US or elsewhere in the world depending on your location.

Migration to an  M365 Exchange platform is a great way to get a worry-free emailing platform, with virtually unlimited storage capacity included.

Nuvollo can also help with your cloud migration if you wish to leverage OneDrive for Business, SharePoint or many other O365 applications. We help ensure a smooth migration to O365 and offer the ongoing support as needed to make changes and leverage the cloud.

“Cloud computing is not about where you do business, it’s about HOW you do business”

The cloud is a model that allows companies to exploit unlimited and on demand computing resources (such as storage, networks, applications…) at a fraction of the costs. The complete management of the environment, licensing cost and underlying hardware refresh is all managed by Nuvollo with minimal involvement by your team.

With Nuvollo’s secure cloud, you:

Protect your data

  • Our cloud is based in ultra-secure data centers.
  • Firewalls are managed by companies that are expert in security and are constantly updated, filtering all data to protect them from hacking.
  • Six levels of security : redundancy of generators and batteries, limited access, regularly backups…
  • Security: data are protected from natural disasters and hacking
  • Nuvollo is SOC compliant for policies and procedures

Save Considerable Costs

  • You no longer need to hire IT team, because we take care of everything – all updates and patches, all software license management, security and hardware refresh.
  • Physical technological equipment’s installation is very long and very expensive, whereas with the cloud, this is done in a few days.
  • You only pay for what you use and what you need, not base your expenditures of a future forecast.
  • Considerable space savings: no more local physical servers
  • No need to manage an IT team we do it all as part of a private cloud solution

 Increase flexibility

  • Unlike a project to increase or reduce physical technological resources that takes 12 to 36 months to implement, the cloud allows you great elasticity and responsiveness in a few days for the same service.
  • Nuvollo offers tailored and personalized services that you can change at any time to suit your business needs in which you choose which options you want or not.
  • Synchronization of data on different devices: just access the cloud via a device to be able to synchronize all your data on it, so it’s simpler and faster.
  • Increased availability of the environment: you have access to your data anytime, anywhere, in an unlimited way.
  • Dynamic resources: If you need resources for 50 more employees in a few days, with the cloud it’s possible! Thus, no longer need to plan a project over many months to set up new servers, stocks, etc.
  •  
  • The Service Level Agreement: Guarantees the quality of services and the definition of precise objectives reached by the client as to the reliability of the service provided
  • Work with qualified experts and available at any time to meet your needs

Nuvollo Security as a Service: “Peace of Mind”

The “Right” experience describes our unique approach to architecture and service level delivery that is flexible and will be adapted to the needs of organizations. In addition to our expertise in Cloud and Virtualization, Nuvollo has also developed our own highly resilient security practice, the use of unified threat management firewalls and the development of change management processes adapted to business, enterprise, and business critical applications.

Today, Nuvollo is a one-stop entity that supplies and maintains complete technical support and services for SMEs offering 30+ security based solutions/services including Networking as a Service, Social Engineering, SecureDNS, Darkweb Monitoring, etc ensuring organizations are as secure as possible.  In addition Nuvollo offers VDRP as a service, that not only provides for business continuity in the event of disruptive events. Also, it provides the peace of mind entrenched by the processes Nuvollo has established to ensure reverting back to a production environment is seamless and fault proof.

According to Timesavers International studies, the catastrophe most businesses experience is not fire, flood or earthquake, but rather something much more insidious—ransomware and malware, and 60 and 70 percent of all problems that disrupt business are due to internal malfunctions of hardware or software, or human errors.

Furthermore, the cost to recover can be too much for some businesses. Indeed, average cost of downtime for a midsize company is $70,000 per hour (Gartner).

Nuvollo has pioneered Security by Design which means security at every level, end to end:

  • Environment: We ensure that your environment is as secure as possible, although nothing is ever 100% fool proof, Nuvollo’s strategy is to provide customized end to end security solutions which best fit the client’s needs starting with securing the environments with our S6, six levels of security including both physical and logical security at every level.
  • Networking: we ensure that all connections touching your environments and endpoints is completely secure.
  • User Level: at the endpoint, whether it is the computer, the application or the user itself with Social Engineering or administrative controls or even user restrictions with Zero-Trust and Secure DNS
  • Applications: using MFA at every level and advanced threat protection
  • Policies and Procedures: Nuvollo is SOC compliant and is audited annually to maintain our compliance with our procedures and policies
  • Proactive Strategies: from vulnerability assessments and penetration testing to dark web monitoring and user training to verified disaster recovery and everything in between.

Nuvollo’s comprehensive security service offering is one of our most valuable tools to ensure our clients are well protected in today’s environment.

Reachout to us today for a free no commitment security assessment of your existing security posture.

Comprehensive Managed IT Services: your enhanced IT department at a fraction of the cost

Nuvollo is a global IT company serving clients from around the world with “predictable performance” IT solutions and has become a leader in Outsourced IT by offering a comprehensive managed IT services focused on flexible and bespoke services for small to midsized business with the “Right” client experience right up to the end-user.

Our processes based on SOC Type II compliance certification, ITIL and ISO27001 best practices and our project management team will bring a structure and support infrastructure that will ensure the reliability and scalability of the critical IT needs, allowing organizations to focus on the creation of differentiated new services and products.

Nuvollo has developed IT consulting and performance-based cloud/hosted solutions with the “RIGHT” end-user experience, leveraging our unique understanding of the networks, IT infrastructure and client applications. We understand our clients’ needs and work together to deliver the best possible solution:

  • Big Enough to Deliver – Small enough to care
  • Experienced teams with Fortune 500 references
  • End-to-End Predictable User Experience à99% uptime written SLA
  • Planning Metrics & Reporting à Network, storage, application level
  • Peace of Mind (secure, compliant, redundant)
  • Compliance – SSAE16/CSAE3416, processes and architecture modeled after ISO27000, PCI, NIST requirements

 We provide On-Site and Remote consulting services to meet our clients’ needs: health check, support, troubleshooting, architect and design or implementation

Cloud Services

  • Analysis of the business requirements for your cloud initiative
  • Scope definition of the cloud project
  • Cloud proof of concept

Server Virtualization (Vendor Agnostic)

  • Microsoft Hyper-V
  • VMWare ESX Server
  • Citrix XenServer

Desktop Virtualization

  • Citrix XenDesktop
  • VMWare View

Application Virtualization

  • Citrix XenApp

Databases

  • Oracle and SQL
  • Database, Security, audit, compliance
  • Performance Tuning

Networking

  • Citrix NetScaler – health check, implementation, global server load balancing
  • Network assessments, performance tuning
  • Firewall/VPN setup and optimization

Security

  • Security audits, Endpoint Security
  • Data loss prevention
  • Strong Authentication

Unlimited Comprehensive User Support

  • Our Smart 24×7 Support Service is an unlimited comprehensive technical support help desk for end users. 
  • the same level of support that is found within fortune 500 companies with a dedicated number to call when immediate support is required.
  • Our technical experts assist end users in troubleshooting technical issues over the phone; as well provide answers on “how-to” based questions. 
  • Our technical analysts go as far as contacting third party vendors for additional support on behalf of your end users (i.e. Microsoft, end user devices, VOIP provider, SHAW/Rogers/Bell, 3rd party applications, etc.). This eliminates the need for end users spending hours on the phone or play phone tag with support services provided by other vendors.
  • Unlimited number of support calls
  • New Employee Onboarding and Offboarding.

Industry Solutions

We at Nuvollo understand that every industry has its own unique requirements. That’s why we specialize in providing solutions tailored to organizations across industries such as healthcare and pharmaceuticals, manufacturing, legal, government, financial services and others. Our experts work closely with each client to develop innovative solutions that protect their sensitive data, increase operational efficiency and keep them ahead of competition.

Some of the Markets we serve and the services offered include:

  • Healthcare: security, performance and compliance (PCI, SOC, etc); Desktop Virtualization (VDI); Disaster Avoidance and Recovery, Networking as a Service.
  • Wholesale and Distributor: Security as a Service, Networking as a Service, Virtualization, 24×7 Help desk, onsite support, Virtual CIO
  • Manufacturing: Security as a Service, Networking as a Service, Virtualization, 24×7 Help desk, onsite support, Virtual CIO
  • Legal: Security as a Service, Networking as a Service, Virtualization, 24×7 Help desk, onsite support, Virtual CIO
  • Financial: Security as a Service, Networking as a Service, Virtualization, 24×7 Help desk, onsite support, Virtual CIO
  • Pharma, Government, Non-Profit: Security as a Service, Networking as a Service, Virtualization, 24×7 Help desk, onsite support, Virtual CIO

As your IT Service providor, we become an extension of your team by providing all IT services

Contact us for a second opinion on your IT health: complete review of your IT infrastructure

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