Any IT issue, we will dig and hold on to the issue right until we get it fixed.

Have you ever encountered a difficult IT issue that appears almost impossible to get resolved?    We often get challenged by our clients and users that way.   It may be an application being run by an overseas group that somehow lost connectivity and does not want to connect.   Or voice quality that badly degrades a few times a week.   Or a user account that seems to get locked for no reason …